Terms & Conditions
StudioVeloCycling.com disclaims any implied representation or warranty with regard to this site or its contents, including the merchandise offered on this site. StudioVeloCycling.com is providing this site, its contents and all merchandise on an ‘as is’ basis. You agree that the use of this site is at your own risk. StudioVeloCycling.com will not be liable for any damages of any kind arising from the site, including but not limited to direct, indirect, accidental, punitive or consequential damages.
StudioVeloCycling.com reserves the right to refuse service to any person for any reason.
By purchasing from StudioVeloCycling.com, you acknowledge that the offer and sale of goods takes place in, and will be governed by the laws of the state of California. You also agree that any legal or equitable claim arising from a transaction must be brought in the city, state or federal courts located in Marin County, California, and you consent to the exclusive jurisdiction and venue in such courts. All goods purchased from StudioVeloCycling.com are F.O.B from our California fulfillment center. Title to the goods passes to you at the time of delivery by our fulfillment center to the common carrier.
Sales tax will be charged at a rate of 8% for all orders shipping within the state of California. Orders shipping to all other states will be exempt from sales tax.
Returns and Exchanges:
Our goal at Studio Velo Cycling is to ensure our customers feel great about their purchases.
If you are not happy for any reason, we will gladly accept your return of unworn, unwashed, or defective merchandise for a full refund of the original purchase price for up to 30 days of the original purchase date. However, clearance items, special offers and/or sale items cannot be returned. All clearance, special offer and/or discounted items are considered a final sale and therefore have a NO return policy.
Returned merchandise must be sent back to Studio Velo Cycling within 30 days of the purchase date, include the vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.
Any defective merchandise must be inspected by Studio Velo and the manufacturer of the product. Only the manufacturer can deem the product eligible for warranty replacement.
It is the responsibility of the buyer to return all merchandise at their own cost.
To return merchandise;
--Carefully pack your product in the Studio Velo packaging it was received in
--Contact Studio Velo Sales Department for a Return # at email@example.com
--Ensure the package is sealed with tape to ensure the goods are secure in transit
--Please send via UPS or USPS
--Email the tracking number to firstname.lastname@example.org with your full name, date of purchase and the reason for the return.
Mail Returns to;
Customer Returns Dept.
247 Shoreline Highway
Mill Valley, CA 94941
Please note it may take 10-14 business days to process your refund or exchange after we receive it at our returns department. We will email you to confirm we received your return and notify that the credit has been processed.
Copyright 2009, StudioVeloCycling.com. All rights reserved. You may not alter or remove any trademark, service mark, copyright or other notice from the copies of the content contained herein. StudioVeloCycling.com and its related trademarks are property of Bike-Rx, LLC. All other trademarks, company names and logos are the property of their respective owners.